Mikabot e-commerce chatbot

AI chatbot built for webshops. Product-aware answers, recommendations, and human handoff.

[ 01 / The problem ]

Unanswered questions cost you sales

Visitors ask about products, delivery, and returns: then leave if nobody answers fast enough. Your support team can’t be on every page at once, and generic chatbots don’t know your catalogue.

  • Slow replies kill intent: by the time someone responds, the “buy now” moment is gone
  • Support repeats the same availability, shipping, and compatibility answers all day
  • Search and filters don’t guide buyers the way a good salesperson would
  • Peak traffic: launches, Black Friday, campaigns: overwhelms a small team
  • Multilingual visitors need help you can’t staff around the clock
fiction-industries-mikabot-e-commerce-chatbot
[ 02 / Core benefits ]

01.

Answers from your catalogue

Sync products via CSV, XML, or URL: recommendations grounded in real names, prices, and stock.

02

Instant replies around the clock

Shipping, sizing, availability, and product questions answered while visitors are still ready to buy.

03

Multiple stores and languages

Run several brands from one dashboard; auto-detect and reply in your customers’ language.

04

Human handoff when needed

Complex or sensitive chats transfer to your support team, or capture email for follow-up.

05

Live in minutes

Import products, set tone and rules, paste one script tag: no developer required.

[ 02 / Our solutions ]

AI sales chatbot for your webshop

Mikabot handles first-line product questions, recommendations, and common support: synced to your real catalogue. Built for e-commerce, not a generic help widget with your logo on it.

  • Product-aware answers from CSV, XML feed, or scheduled URL import
  • Instant replies on shipping, sizing, returns, and product fit, 24/7
  • Human handoff when the conversation needs your team
  • Multiple stores and languages from one dashboard: EN, NL, FR, DE, ES, IT
  • Setup in minutes: import catalogue, configure tone, embed one script tag
AI agency building AI agents for you
[ 04 / use cases ]

01.

Import your product catalogue

CSV, XML feed, or scheduled URL. Mikabot indexes names, prices, images, categories, and variants.

02.

Configure your chatbot

Set tone of voice, response rules, and how handoff and unanswered questions are handled.

03.

Embed and go live

One script tag on your site: visitors get recommendations, answers, and handoff when needed.

04.

Train your bot to answer smarter

Review and refine past replies. Mikabot learns from previous conversations so answers get better over time.

[ 05 / Use cases ]

E-commerce chat that sells

For webshops, marketplaces, and brands that want product-aware chat without scaling support headcount for every campaign or locale.

  • Webshop product questions: availability, compatibility, and recommendations around the clock
  • Support team relief: AI handles repeat questions; humans take what needs a touch
  • Marketplace listings: embed on listings so buyers get instant answers before they leave
  • International sites: multilingual chat without hiring multilingual staff
  • Peak sales periods: absorb traffic spikes during launches, Black Friday, or flash sales

No. Good product guidance should not need an enterprise budget.

Mikabot is aimed at normal online stores, from a one-person Shopify shop to multi-brand setups.

The goal: a sales assistant that knows your products, available 24/7, without staffing every question by hand.

Yes. Mikabot is Belgian-built, EU-hosted, and designed with GDPR expectations in mind.

Privacy and data boundaries are treated as product requirements, not legal footnotes.

That matters for European stores that need capable AI without an overseas-only default.

Install is designed to be lightweight: a storefront widget, not a heavy frontend rewrite.

Mikabot aims for near-zero custom code on the shop: a widget that works on typical storefronts.

Once catalog and settings are connected, your team can go live without a large development project.

Yes. Mikabot answers in the shopper’s language and is shaped for European commerce.

Multi-language support is part of the product from the start, not a late add-on.

That helps stores serve visitors without staffing every language around the clock.

Yes. Mikabot is product-aware: it works from your shop catalog, not a disconnected knowledge base.

It can check product facts together: availability, variants, pricing, and related details: then recommend a fit.

That is why shoppers can describe a need in normal language instead of guessing product names.

Most chatbots are FAQ pages with a chat bubble.

Mikabot is built for the harder job: reading product data, asking useful follow-ups, and recommending something the customer can buy.

Guidance is catalog-based: stock, variants, fit, price, and dispatch, not canned replies alone.

It is a product-aware chat assistant for e-commerce: built around Mikabot.

The chatbot reads your catalog, answers in the shopper’s language, and helps turn browsing into a clearer buying path.

It is designed for online stores, not as a generic support desk with a chat bubble.

Get Mikabot on your webshop

Short intro call: we help you import your catalogue and go live.